Terms of service

Terms of Service

 

Welcome to Benchmark Performance Nutrtion (the "Site"). These Terms of Service govern your use of our website and the purchase of our products. By accessing our Site, you agree to be bound by these terms.

 

1. Australian Consumer Law (ACL)

Nothing in these Terms is intended to exclude, restrict, or modify any consumer guarantees under the Competition and Consumer Act 2010 (Cth). Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

 

2. Health and Medical Disclaimer

- Not Medical Advice: The content on this Site is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.

- Consult a Professional: Always seek the advice of your physician or other qualified health provider before starting any new supplement, diet, or exercise program.

- Product Use: You should read all product packaging, labels, and directions carefully before use. Do not disregard professional medical advice because of something you have read on this Site.

 

3. TGA Compliance & Advertising

- All products sold are intended to comply with the Therapeutic Goods Act 1989 and the Therapeutic Goods Advertising Code.

- We do not claim that any product can "cure" or "prevent" serious diseases unless specifically authorised by the TGA.

- Any testimonials or reviews reflect the individual's personal experience and may not represent the results of every consumer.

 

4. Eligibility and Account

To purchase from this Site, you must be at least 18 years old and possess a valid payment method. You are responsible for maintaining the confidentiality of your account details and password.

 

5. Pricing and Payments

- Currency: All prices are in Australian Dollars (AUD) and are inclusive of GST unless stated otherwise.

- Errors: We reserve the right to correct any pricing errors. If an order is placed at an incorrect price, we will notify you and offer the option to reconfirm at the correct price or cancel.

- Payment: We accept Visa, Mastercard, Afterpay. Orders will not be dispatched until payment is cleared.

 

6. Shipping and Delivery

- We ship Australia-wide using Australia Post.

- Estimated delivery times are guides only. We are not liable for delays caused by third-party carriers.

- Risk and title in the goods pass to you upon delivery to your nominated address.

 

7. Returns and Refunds

Your rights to a refund or replacement for faulty goods are governed by our Return and Refund Policy, which is incorporated into these Terms by reference.

 

8. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of innovolve pty ltd trading as Benchmark Performance Nutrition and is protected by Australian and international copyright laws.

 

9. Limitation of Liability

To the maximum extent permitted by law, Benchmark Performance Nutrition shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use this Site.

 

10. Privacy

Your personal information is handled in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). By using this Site, you consent to the collection and use of your data as described therein.

 

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that State.

 

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will take effect immediately upon being posted on the Site.